Support

You are welcome to contact us for support on any of our services - we will do our best to get you the help you need

How to get support

Please send your support request to support@dumel.co.za so that we have it in writing. This allows us to pass the request on to the person best able to deal with your issue and it ensures that we don’t miss anything that you asked for. You are welcome to follow up your email with a phone call to make sure that we are aware of your support request.

Support – during office hours

Our office hours are weekdays from 08h30 to 17h00:

Telephone: 087 135 1092
Email: support@dumel.co.za

Support – after hours

We are available for emergency and urgent support after hours, or on weekends and public holidays:

Telephone: +27(82) 885 5555 (WhatsApp*, text or call)
Email: support@dumel.co.za

*Note: Please note that support requests on WhatsApp is only an option outside of normal business hours or in cases where urgent intervention is required.

Don't be shy. Get in touch.

If you are interested in working with us, send us an enquiry and we will get back to you as soon as we can!